SHIPPING & DELIVERY
From our home to yours.
Every Ode to Home order is prepared with care before beginning its journey to you.
Australian Orders
We ship Australia-wide from Brisbane, QLD.
Shipping
Shipping is calculated at checkout. Orders over $150 AUD receive complimentary shipping Australia-wide.
Please allow 2-3 business days for your order to be prepared before dispatch.
Tracking
Once your order has been dispatched, you will receive a shipping confirmation with tracking details.
Please allow some time for tracking information to become active after your parcel has been collected.
International Shipping
At this time, Ode to Home ships within Australia only.
Delivery Addresses
Please take a moment to check your delivery details before completing your order.
If you notice an error after placing your order, contact us at care@odetohome.com.au as soon as possible. Once an order has been dispatched, we may be unable to amend its destination.
Delays
Occasionally, circumstances outside our control may affect delivery times.
If your parcel appears significantly delayed, contact us at care@odetohome.com.au and we will help wherever we can.
Damaged Orders
If your order arrives damaged, please photograph the parcel and affected product and contact us at care@odetohome.com.au within 7 days of delivery.
Please include your order number so we can assist you as quickly as possible.