TERMS OF SERVICE

Last updated: 10 Aug 2026

These Terms of Service govern your use of the Ode to Home website and the purchase of products from us.

By accessing our website or placing an order, you agree to these Terms.

Ode to Home is operated by Ode to Home, trading as Ode to Home.

Products

We take care to describe and photograph our products as accurately as possible.

Colours and appearance may vary slightly depending on your screen, photography, production variations and the nature of materials used.

Product information provided on this website is for general information and should be read together with directions, warnings and care information supplied with the product.

Orders

By placing an order, you are offering to purchase the selected products subject to these Terms.

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving pricing or inventory errors, suspected fraud or other legitimate operational reasons.

If we cancel an order after payment has been taken, the relevant amount will be refunded.

Pricing

All prices are displayed in Australian dollars (AUD) unless otherwise stated.

All prices include GST.

Shipping charges, where applicable, will be shown during checkout.

Payment

Payment must be made using one of the payment methods available at checkout.

Payments are processed through our authorised third-party payment providers.

Shipping

Orders are delivered in accordance with our Shipping & Delivery Policy.

Delivery estimates are provided as a guide and may be affected by circumstances outside our reasonable control.

Returns & Consumer Rights

Due to the nature of our products, we do not accept returns, refunds or exchanges for change of mind, including fragrance preference.

Nothing in these Terms excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law.

Please refer to our full Returns & Refunds Policy for further information.

Product Use

Ode to Home products should be used only as directed.

Always read product instructions and follow the care requirements of the relevant textile or garment.

Individual textiles, washing machines and laundering requirements vary. Where you are uncertain about compatibility, refer to the manufacturer's instructions before use.

Intellectual Property

The Ode to Home name, branding, written content, photography, product designs, graphics and other original material appearing on this website are owned by or licensed to Ode to Home and are protected by applicable intellectual property laws.

They may not be reproduced, distributed or used commercially without our prior written permission, except where permitted by law.

Website Use

You must not misuse our website, attempt to interfere with its operation, introduce malicious code, access it unlawfully or use its content in a manner that infringes our rights or the rights of others.

Third-Party Services

Our website may rely on or contain links to third-party services. Those services may be governed by their own terms and privacy practices.

Liability

To the maximum extent permitted by law, our liability will be limited as permitted under applicable Australian law.

Nothing in these Terms is intended to exclude any guarantee, right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.

Changes to These Terms

We may update these Terms from time to time. The current version will be published on this page with the date of the latest update.

Contact

Questions about these Terms can be sent to:

ODE TO HOME
Trading as Ode to Home
care@odetohome.com.au